CompTIA® A+® Certification:
A Comprehensive Approach for All 2009 Exam Objectives (Windows 7)
(5-day course)
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| REGISTER HERE for next class on March 5-9, 2012. |
Course Objective:
You will install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems.
Main Objectives:
Upon successful completion of this course, students will be able to:
- Identify the components of standard desktop personal computers.
- Identify fundamental components and functions of personal computer operating systems.
- Identify best practices followed by professional personal computer technicians.
- Install and configure computer components.
- Install and configure system components.
- Maintain and troubleshoot peripheral components.
- Troubleshoot system components.
- Install and configure operating systems.
- Maintain and troubleshoot installations of Microsoft Windows.
- Identify network technologies.
- Install and manage network connections.
- Support laptops and portable computing devices.
- Support printers.
- Identify personal computer security concepts.
- Support personal computer security.
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| Target Student:
The target student is anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. In addition, this course will help prepare students to achieve a CompTIA A+ Certification. |
Prerequisites:
Students taking this course should have the following skills:
- End-user skills with Windows®-based personal computers, including the ability to:
- Browse and search for information on the Internet
- Start up, shut down, and log on to a computer and network
- Run programs
- Move, copy, delete, and rename files in Windows Explorer
- Start up, shut down, and log on to a computer and network
- Students should also have basic knowledge of computing concepts, including:
- The difference between hardware and software
- The functions of software components, such as the operating system, applications, and file systems
- The function of a computer network
An introductory course in a Windows operating system, or equivalent skills and knowledge, is required. Students can take any one of the following courses:
- Introduction to Personal Computers: Using Windows XP
- Introduction to Personal Computers: Using Windows 7.
The following Element K courses are recommended:
- Windows XP: Introduction
- Microsoft® Windows 7 Level 1.
Course Content
Lesson 1: Personal Computer Components
- Topic 1A: Personal Computer Components
- Topic 1B: System Unit Components
- Topic 1C: Storage Devices
- Topic 1D: Personal Computer Connection Methods
Lesson 2: Operating System Fundamentals
- Topic 2A: Personal Computer Operating Systems
- Topic 2B: Windows User Interface Components
- Topic 2C: Windows File System Management
- Topic 2D: Windows System Management Tools
Lesson 3: PC Technician Professional Best Practicese
- Topic 3A: Tools of the Trade
- Topic 3B: Electrical Safety
- Topic 3C: Environmental Safety and Materials Handling
- Topic 3D: Perform Preventative Maintenance
- Topic 3E: Diagnostics and Troubleshooting
- Topic 3F: Professionalism and Communication
Lesson 4: Installing and Configuring Peripheral Components
- Topic 4A: Install and Configure Display Devices
- Topic 4B: Install and Configure Input Devices
- Topic 4C: Install and Configure Adapter Cards
- Topic 4D: Install and Configure Multimedia Devices
Lesson 5: Installing and Configuring System Components
- Topic 5A: Install and Configure Storage Devices
- Topic 5B: Select and Install Power Supplies
- Topic 5C: Select and Install Memory
- Topic 5D: Select, Install, and Configure CPUs and Cooling System Units
- Topic 5E: Install and Configure System Boards
Lesson 6: Maintaining and Troubleshooting Peripheral Components
- Topic 6A: Troubleshoot Display Devices
- Topic 6B: Maintain and Troubleshoot Input Devices
- Topic 6C: Troubleshoot Adapter Cards
- Topic 6D: Troubleshoot Multimedia Devices
Lesson 7: Troubleshooting System Components
- Topic 7A: Troubleshoot Storage Devices
- Topic 7B: Troubleshoot Power Supplies
- Topic 7C: Troubleshoot Memory
- Topic 7D: Troubleshoot CPUs and Cooling Systems
- Topic 7E: Troubleshoot System Boards
Lesson 8: Installing and Configuring Operating Systems
- Topic 8A: Install Microsoft Windows
- Topic 8B: Upgrade Windows
- Topic 8C: Add Devices to Windows
- Topic 8D: Optimize Windows
Lesson 9: Maintaining and Troubleshooting Microsoft Windows
- Topic 9A: Operating System Utilities
- Topic 9B: Back Up Microsoft Windows
- Topic 9C: Troubleshoot Microsoft Windows
- Topic 9D: Recover Microsoft Windows
Lesson 10: Network Technologies
- Topic 10A: Network Concepts
- Topic 10B: Network Communications
- Topic 10C: Network Connectivity
- Topic 10D: Internet Technologies
Lesson 11: Installing and Managing Network Connections
- Topic 11A: Create Network Connections
- Topic 11B: Install and Configure Web Browsers
- Topic 11c: Maintain and Troubleshoot Network Connections
Lesson 12: Supporting Laptops and Portable Computing Devices
- Topic 12A: Laptop and Portable Computing Device Components
- Topic 12B: Install and Configure Laptops and Portable Computing Devices
- Topic 12c: Maintain and Troubleshoot Laptops and Portable Computing Devices
Lesson 13: Supporting Printers
- Topic 13A: Printer Technologies
- Topic 13B: Printer Components
- Topic 13C: Printer Processes
- Topic 13D: Install and Configure Printers
- Topic 13E: Maintain and Troubleshoot Printers
Lesson 14: Personal Computer Security Concepts
- Topic 14A: Security Fundamentals
- Topic 14B: Security Protection Measures
- Topic 14C: Data and Physical Security
- Topic 14D: Wireless Security
- Topic 14E: Social Engineering
Lesson 15: Supporting Personal Computer Security
- Topic 15A: Install and Configure Security Measures
- Topic 15B: Maintain and Troubleshoot Security Measures
Appendix A: Mapping Course Content to the CompTIA A+ Essentials Exam Objectives
Appendix B: Mapping Course Content to the CompTIA A+ Practical Application Exam Objectives
Appendix C: CompTIA A+ Acronyms
Appendix D: A Brief History of Personal Computers
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